Here are the steps to reset the administrator account password in a vCenter System running on Windows server:
Open the command prompt where the SSO services are installed.
- Navigate to the following director using cd command
- D:\> cd C:\Program Files\VMware\Infrastructure\VMware\CIS\vmdird\
- type the vdcadmintool.exe in the command prompt.
- The Following screen appears.
Please select 3 to Reset account password, at the Account DN: prompt, type the following:
cn=Administrator, cn=users, dc=vsphere,dc=local